Last Updated: 29 August 2025
Terms & Conditions
Welcome to Balko Mart (“Company,” “we,” “our,” or “us”). By accessing or using
https://balkomart.com
(the “Website”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree,
please discontinue use immediately.
1. Definitions
Company / We / Us: Balko Mart, based in Coimbatore, Tamil Nadu, India.
You / Customer: Any person or entity accessing or purchasing from our Website.
Service: All features, products, and services offered through balkomart.com.
Device: Any internet-enabled device (desktop, mobile, tablet) used to access the Website.
Affiliate: Any entity controlling, controlled by, or under common control with the Company.
Applicable Law: Laws of India, including the Consumer Protection Act 2019 and IT Act 2000.
2. Acceptance of Terms
By using this Website or placing an order, you confirm that you are at least 18 years of age and legally capable of entering into contracts.
You agree you have read, understood, and accepted these Terms along with our Privacy Policy, Shipping Policy,and Return & Refund Policy.
3. Products & Pricing
All prices are displayed in Indian Rupees (₹) and are inclusive/exclusive of GST as specified.
We strive to display accurate product details, but minor variations in colour or packaging may occur.
Pricing, availability, and offers may change without prior notice.
4. Orders & Payments
Placing an order constitutes an offer to buy; acceptance occurs only when we confirm dispatch.
We may cancel or refuse any order at our discretion (stock unavailability, errors, suspected fraud).
Payments are processed by trusted third-party gateways; we are not liable for issues beyond our control.
5. Shipping & Delivery
Orders are shipped within India only, subject to courier serviceability.
Delivery timelines are estimates; delays may occur due to courier or unforeseen events.
Risk and title pass to you upon delivery.
6. Returns & Refunds
Refer to our Return & Refund Policy for eligibility, timelines, and process.
Consumables or tamper-evident packaged items may not qualify for return once opened, except for damaged or defective goods.
7. Use of Website
You agree not to engage in unlawful, fraudulent, or harmful activity.
You agree not to copy, scrape, or reverse engineer Website content without permission.
You agree not to interfere with Website security, payments, or other customers’ experience.
8. Third-Party Links
Our Website may contain links to external sites. We are not responsible for their content, privacy policies, or practices. Use them at your own risk.
9. Limitation of Liability
The Company shall not be liable for indirect, incidental, or consequential damages (loss of profits, data, goodwill).
Our total liability shall not exceed the amount you paid for the product in question.
10. Disclaimer
The Website and its contents are provided “AS IS” and “AS AVAILABLE.”
We make no warranties—express or implied—about uninterrupted access, error-free operation, or accuracy of information.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of India, with exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.
12. Dispute Resolution
You agree to attempt to resolve any concern informally by contacting us first. If unresolved, disputes will be subject to the jurisdiction stated above.
13. Changes to Terms
We may revise these Terms at any time. Updated Terms will be posted on the Website with a revised date. Continued use after changes means acceptance.
14. Contact Us
For questions or concerns:
Email: contact@balkomart.com
Address: Balko Mart, Coimbatore, Tamil Nadu, India
